Privacy Policy

Effective Date: August 28, 2026

RX Buyers Club USA (“RX Buyers Club USA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, becoming a member, or using services made available through RX Buyers Club USA.

This Privacy Policy explains what information we may collect, how we use and share it, and the choices available to you.

1. Information We May Collect

Depending on how you use our website and services, we may collect information including:

Contact Information

• Name

• Email address

• Telephone number

• Mailing or shipping address

Account and Membership Information

• Membership information

• Order or reorder information

• Customer service communications

• Information needed to administer your membership or requested services

Health-Related Information

When you request assistance obtaining a prescription or telemedicine evaluation, you may be asked to provide information concerning your medical history, current medications, health conditions, symptoms, or other information necessary for a licensed healthcare provider to determine whether treatment may be appropriate.

Transaction Information

We may receive information relating to payments, purchases, pharmacy fulfillment, shipping, or transactions associated with services you request. Payment card information may be processed by third-party payment processors rather than stored directly by RX Buyers Club USA.

Website and Device Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser and device information

• Pages visited

• Referring website

• Date and time of visits

• Website interactions

• Cookie and similar technology information

2. How We Use Information

We may use personal information to:

• Respond to inquiries and customer service requests

• Provide and administer membership services

• Facilitate telemedicine consultations

• Connect customers with licensed healthcare providers

• Facilitate prescription and pharmacy fulfillment when appropriate

• Process orders and payments

• Coordinate shipping and delivery

• Communicate about orders, prescriptions, membership, or services

• Maintain and improve our website

• Detect fraud, misuse, security issues, or other prohibited activity

• Maintain business and transaction records

• Comply with applicable legal and regulatory requirements

RX Buyers Club USA does not independently diagnose medical conditions or issue prescriptions. Prescription decisions are made by appropriately licensed healthcare professionals.

3. Healthcare Providers and Pharmacies

RX Buyers Club USA works with independent licensed healthcare providers, telemedicine providers, pharmacies, and other service providers.

Information necessary to obtain services you request may be transmitted to these providers.

Healthcare providers and pharmacies may maintain their own privacy policies, notices, recordkeeping requirements, and legal obligations. This Privacy Policy applies to information handled by RX Buyers Club USA and does not replace the privacy notices of independent physicians, telemedicine providers, pharmacies, or other healthcare entities.

4. How We May Share Information

We may disclose information when reasonably necessary to provide services you request, including to:

• Licensed physicians and other healthcare providers

• Telemedicine providers

• Pharmacies and pharmacy fulfillment partners

• Shipping and delivery companies

• Payment processors

• Website hosting and technology providers

• Customer service providers

• Analytics and security providers

• Professional advisers when necessary

• Government agencies, courts, regulators, or law enforcement when required by law

We may also disclose information in connection with a merger, acquisition, financing, sale of assets, restructuring, or similar business transaction.

We do not disclose personal information to third parties merely so they can independently contact you about unrelated healthcare products or services unless you have authorized such communication.

5. Cookies and Analytics

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, measure performance, and improve the user experience.

We may also use third-party analytics or advertising technologies. Depending on the technology used and applicable law, certain information exchanged with advertising or analytics providers may be considered targeted advertising, sharing, or a sale of personal data.

Where required by law, we will provide applicable notices and choices regarding these technologies.

You may also be able to control certain cookies through your browser settings.

6. Communications

If you provide your telephone number or email address, we may use it to respond to inquiries and communicate with you regarding services you request.

Marketing communications may include an unsubscribe or opt-out method where required.

Opting out of marketing communications will not prevent us from sending necessary transactional or service-related communications.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, internet transmission, electronic storage system, or method of transmitting information can be guaranteed to be completely secure.

You should avoid sending sensitive medical or financial information through ordinary email unless specifically instructed to do so through an appropriate secure method.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide requested services, maintain business and transaction records, comply with legal obligations, resolve disputes, protect our rights, and fulfill the purposes described in this Privacy Policy.

Different types of information may be retained for different periods.

9. Your Privacy Rights

Depending on where you reside and applicable law, you may have rights concerning your personal information, including the right to:

• Confirm whether we process your personal information

• Request access to certain personal information

• Correct inaccurate information

• Request deletion of certain information

• Obtain a portable copy of certain information

• Opt out of certain targeted advertising, sales, or profiling where applicable

• Appeal certain decisions regarding a privacy request

• Exercise privacy rights without unlawful discrimination

Some rights may be subject to exceptions under applicable law.

To submit a privacy request, contact:

memberservices@rxbuyersclubusa.com

We may need to verify your identity before completing certain requests.

10. Sensitive Personal Information

Information concerning medical conditions, diagnoses, treatment, medications, sexual health, or similar health matters may be considered sensitive personal information under applicable privacy laws.

We seek to collect and use such information only when reasonably necessary to facilitate services requested by you, comply with legal requirements, or for other purposes permitted by law.

11. Children's Privacy

RX Buyers Club USA's services are intended for adults and are not directed to children under 18.

We do not knowingly seek to collect personal information from children through services intended for adults. If we become aware that information has been improperly collected from a child, we may take appropriate steps to delete it.

12. Third-Party Websites

Our website may contain links to websites operated by physicians, pharmacies, telemedicine providers, payment processors, shipping providers, or other third parties.

We are not responsible for the privacy practices or content of websites operated by third parties. You should review their privacy policies before providing information to them.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technologies, business practices, or applicable laws.

When material changes are made, the revised policy will be posted on this page with an updated effective date.

14. Contact Us

For questions regarding this Privacy Policy or requests concerning your personal information, contact:

RX Buyers Club USA

Phone: 972-737-8227

Email: memberservices@rxbuyersclubusa.com

Website: www.rxbuyersclubusa.com